Shipping policy

Order Processing

• All orders are processed within [1–3 business days].

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number(s). The tracking number will be active within 24 hours.

Lost, Damaged, or Delayed Shipments

• If your order is lost or arrives damaged, please contact us immediately at [Contact Email/Phone] with your order number and a description or photos of the issue.

• We will file a claim with the carrier and work with you to resolve the issue.

International Shipping

• International shipping rates and delivery times vary by destination.

• Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company Name] is not responsible for these charges if they are applied and are your responsibility as the customer.

Questions

If you have any questions about your order or our shipping policy, contact us at:

📧 Email: carolindabtq@gmail.com
📞 Phone: (956)701-3039
🌐 Website: carolindaboutique.com